Privacy Agreement

This privacy policy ("Privacy Policy") explains how Reliable Resources ("we," "us," or "our") collects, uses, and discloses personal information in connection with our website, applications, job postings, phone calls, emails, and any other interactions you may have with us. By accessing or using our website or services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information about you when you use our website or services. This information may include:

  • Contact Information: Your name, email address, phone number, and other contact details.
  • Job Application Information: Your resume, cover letter, work experience, education, and other job application materials.
  • Usage Information: Information about how you use our websites, such as the pages you visit, the links you click, and the searches you conduct.
  • Device Information: Information about the device you use to access our website, such as your IP address, browser type, and operating system.
  • Other Information: Any other information you provide to us, such as through customer service inquiries, surveys, or other interactions.

Use of Information

We use the information we collect to:

  • Provide and improve our website and services.
  • Respond to your inquiries and requests.
  • Process and evaluate job applications.
  • Communicate with you about our services, promotions, and other news.
  • Comply with legal and regulatory requirements.

Disclosure of Information

We may disclose personal information:

  • To our affiliates, partners, and service providers who help us operate and improve our website and services.
  • To third parties as required by law or in response to legal process, such as a court order or subpoena.
  • To protect the rights, property, or safety of Reliable Resources, our customers, or others.

Your Choices

You may have choices regarding the collection, use, and disclosure of your personal information:

  • Opt-Out: You may opt-out of receiving promotional communications from us by following the instructions in those communications or contacting us at [EMAIL].
  • Do Not Track: Our website does not currently respond to "Do Not Track" signals from web browsers.

Data Security

We implement reasonable measures to protect personal information from unauthorized access, use, disclosure, or modification.

Third-Party Websites and Services

Our website may contain links to third-party websites or services that are not under our control. We are not responsible for the privacy practices of these third-party websites or services.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website or by other means.

To ensure best practice with respect to GDPR we request that you update your privacy policy with information about Sopro’s status as an appointed data processor.

Under the GDPR, it is stipulated that:

“Where a data controller has an online presence, the WP29 recommends that the controller provides a privacy notice which is layered. The data subject should have a clear overview of the information available to them and on finding detailed information within the layers of the notice. The Guidelines provide that the first layer should always contain information on the processing which has the most impact on the data subject and processing which could surprise the data subject.”

There are various interpretations of that statement, while we understand some clients are taking the GDPR regulations more seriously than others, in accordance with our advice, Sopro have updated our best practice compliance guidelines to require all clients to include a statement in keeping with (or to the effect of) the statement set out below. This is to ensure data subjects are notified of Sopro as an appointed data processor within the terms of their online privacy policy.

Clause for insertion as follows:

“Third Party Processors"

Our carefully selected partners and service providers may process personal information about you on our behalf as described below:

  • Digital Marketing Service Providers

We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information. Our appointed data processors include:

(i) Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733. You can contact Sopro and view their privacy policy here: Sopro are registered with the ICO Reg: ZA346877 their Data Protection Officer can be emailed at:”